Business Analysts are a waste of money

Today I wanted to rock the boat a bit and state that Business Analysts are a waste of money and how employers should avoid the waste.

Why you may ask am I saying this?

I am saying this because too often a Business Analyst is seen as the solution to any problem with a project.

Short a project manager or tester, hire a Business Analyst to do the job.

Last release was a mess, hire a Business Analyst to fix it.

Need some documentation done, hire a Business Analyst to write it.

Business strategy not getting implemented quickly enough, hire a Business Analyst to implement.

For centuries, the world existed without the Business Analyst job title. Now the market is flooded with people claiming to be a Business Analyst of some sort along with managers thinking they know what a Business Analyst is.

This has led to employers hiring someone to fill a job because they meet the requirement of the Business Analyst title. In the best case the Business Analyst will adapt to the role. In the worst, they will fail miserably because the role is not a fit for their experience. In other cases the employer keeps the Business Analyst in their position long after the role has changed to something else just because they have a good working relationship.

So how should employers fix it?

Employers have to think about:

  1. What their perceived skills of a Business Analyst are and how does that relate to what the industry thinks a Business Analyst does? For example, Business Analysts can write but they do more than Technical Writing so if the role is purely for writing, hire a writer.
  2. What skills they need in the role?
  3. When do they need the skills and for how long? Take a development project for example, at some point the requirements will be 99% complete and then it is off to testing. So at some point the employer goes from a shortage of Business Analyst skills to QA skills.
  4. How structured and large is the environment? No point in hiring a fortune 500 Business Analyst if you are a mom and pop shop that is looking for someone to maintain your web site.

The above is not an exhaustive list but just rather something to make employers think.

Personally I will be one of the first to tell a client if I feel they don’t need my skill set at the time of hiring or later in a project due to role change and make suggestions as to who they should look for. It is always in my interest to make sure that the relationship between client and consultant is a win win for both parties. I know this is contrary to large consulting practice and has cost me work. I however feel much happier for it and so do my clients.

 

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